Our promise to our staff and you
Here at Jim’s Heating & Cooling, we take the Covid health concerns seriously. It is part of our commitment to providing a safe and healthy working environment for both customers and staff.
Heating & Cooling is an essential service, but we keep up to date with the latest regulations and ensure all our staff follow all recommended precautions to prevent the virus spreading.
The protocol we are following is that all technicians and staff:
- Remain at home if they are not well and follow medical advice
- Correctly cover coughs and sneezes
- Frequently and thoroughly wash hands with soap and water, or use an alcohol-based hand sanitiser
- Regularly sanitise work areas such as phones, desks and other equipment with disinfectant cleaning products
- Minimise contact with other staff and 3rdparties
- Advise customers that if they are feeling unwell, have with flu-like symptoms or have recently travelled overseas that work be rescheduled to a later date
Technicians on site:
- Technicians will ask about any vulnerable customers before entering
- No shaking hands
- Use gloves and face masks where necessary
- Practise social distancing of 2m distance from customers and ensure customers don’t enter within a 2m distance of their work space
- Regularly use hand sanitiser
- Use disinfectant to clean their work space and equipment at the beginning and the end of the job
