1 Hour* Attendance
Jim’s Heating & Cooling promises fast and reliable 1 hour* service, meaning we aim to get our technician to the customer within an hour of their call.
However, Subject to Availability refers to circumstances where all of our technicians are attending another job and cannot make it within an hour. In this case, we will notify the customer of the next available time slot.
Pay No More After Hours
Jim’s Heating & Cooling does not charge after hours fees, meaning customers pay no more after hours. We provide the same fixed rates for every job at any time of the day, and on a weekday, weeknight, weekend or public holiday.
Our upfront fixed price quotes are not based on an hourly rate.
If you have any questions about our clauses, contact our team for more information.